Case Study: Solvaria’s Successful Migration of a Large University’s Jira to the Cloud  

Organization Description

Solvaria is a leading provider of managed Database Administration (DBA) services to organizations of all sizes, including higher education institutions. This case study explores Solvaria’s engagement with a large university client that sought assistance in migrating their on-premises Jira installation to the Jira Cloud. The project also included configuring single sign-on using WS02 with Atlassian Access and migrating Jira plug-ins. 

Client Challenge:

The client, a prominent university, relied heavily on their Jira installation to manage various aspects of their operations, including project management, issue tracking, and collaboration among their faculty, staff, and students. Their on-premises Jira solution had served them well for years, but the university recognized the need for a more scalable and accessible solution that could support their growing user base. 

The challenges included: 

1. Migrating a large volume of data, including project information, issues, and user data, without disrupting ongoing activities. 

2. Configuring single sign-on to enhance security and ease of access. 

3. Ensuring that third-party Jira plug-ins were successfully migrated and integrated with the Jira Cloud environment. 

Solvaria’s Approach

Solvaria initiated the project with a thorough assessment of the university’s existing Jira installation. This assessment involved understanding the client’s specific use cases, current configurations, and future requirements. The assessment served as a foundation for developing a customized migration plan.  

The migration plan included the following key steps: 

1. Data Migration: Solvaria utilized the Jira Cloud Migration Assistant to carefully analyze the data and content within the on-premises Jira installation. This tool helped identify which data could be migrated to the Jira Cloud and which data might need to be archived or retired. 

2. Configuration of Single Sign-On: To enhance security and streamline access, Solvaria configured the Jira Cloud to use WS02 with Atlassian Access for single sign-on. This not only improved user experience but also ensured a seamless transition for the university’s community. 

3. Migration of Jira Plug-ins: The Jira Cloud Migration Assistant also played a vital role in the migration of third-party Jira plug-ins. It helped assess compatibility and migrate relevant plug-ins to the Jira Cloud, ensuring that the university’s workflow remained uninterrupted. 

Overall Impacts:

Solvaria successfully executed the migration, addressing the challenges and delivering a solution that met the university’s objectives. The outcomes of this engagement included: 

1. Seamless Data Migration: Solvaria managed the migration of a significant volume of data to the Jira Cloud, ensuring data integrity and minimal disruption to the university’s daily operations. 

2. Enhanced Security and Access: By configuring single sign-on using WS02 with Atlassian Access, Solvaria improved security and accessibility for the university’s Jira users. 

3. Plug-in Migration: The successful migration of Jira plug-ins ensured that the university could continue to use their preferred third-party integrations in the cloud environment. 

Conclusion

Solvaria’s expertise in managed DBA services, coupled with its proficiency in Jira migrations and Atlassian tools, allowed a large university to transition from an on-premises Jira solution to the Jira Cloud seamlessly. The project’s success illustrates Solvaria’s commitment to understanding clients’ unique needs and delivering tailored solutions that support their growth and evolving requirements. 

By partnering with Solvaria, the university achieved a more scalable, accessible, and secure Jira environment, empowering their faculty, staff, and students to collaborate and manage projects more efficiently in the cloud.