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Resolve Database Health Issues to Get the Long-lasting Performance You Need

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Data is at the heart of everything a business does, serving as its most valuable commodity. Therefore, database issues deserve immediate attention and resources. If left unmanaged, issues can slowly creep up, impacting your applications and user experience. It can be difficult to find affordable resources to maintain database health, especially if your organization has a small IT headcount.


MMT 365 Tiering Support

MMT365 is Solvaria’s proven process for achieving and sustaining database health, developed over more than 20 years. No matter the size of your organization, the scale of your database, or the level of internal IT presence, this solution can provide ongoing benefits.

The monthly MMT365 plan is designed to keep your database functioning optimally as your organization evolves. This subscription offers three tiered levels of support to provide a customized level of support that best suits your business.   Our goal is to ensure your database lives up to its potential and delivers maximum value.

Bronze
Level Support

This tier is ideal for organizations who value their data and are committed to upholding database health, without the need for after-hours support.
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$250

Monthly Customer Retainer Fee
8 hours/month (minimum) at our preferred customer rate 

The fee includes:

  • Access to a team of three (3) dedicated DBAs who know the details of your account from top to bottom.
  • Support and coverage are during business hours only (8 hours/day x 5 days/week) .
  • Monitoring, alerting and response, during business hours only.  
  • An account manager and service delivery manager to facilitate project implementation and customer satisfaction.

Silver
Level Support

This structure caters to companies that want to limit after-hours work for their internal team or simply need additional bandwidth to achieve after-hours coverage.
Get Started

$750

Monthly Customer Retainer Fee
8 hours/month (minimum) at our preferred customer rate 

The fee includes:

  • Access to a team of three (3) dedicated DBAs who know the details of your account from top to bottom.
  • 24/7 support across all databases, 365 days a year, including holidays, nights and weekends.
  • Monitoring, alerting and response.
  • An account manager and service delivery manager to facilitate project implementation and customer satisfaction.
  • Guaranteed response time within one (1) hour.

Gold
Level Support

Gold is designed for businesses who need the support offered by MMT365 Silver, but also require a clear, strategy-driven picture of their database environment more frequently.
Get Started

$1200

Monthly Customer Retainer Fee
8 hours/month (minimum) at our preferred customer rate 

The fee includes:

  • Access to a team of three (3) dedicated DBAs who know the details of your account from top to bottom.  
  • 24/7 support across all databases, 365 days a year, including holidays, nights and weekends. 
  • Monitoring, alerting and response. 
  • An account manager and service delivery manager to facilitate project. implementation and customer satisfaction.
  • Guaranteed response time within one (1) hour.     
  • Monthly health report of all active databases. 
  • Quarterly strategy and planning sessions with your dedicated DBAs and account manager.
  • Annual comprehensive database environment assessment.

Is Your Database Suffering from These Issues?

Your organization's database health requirements may take one of several forms. The following can be signs that it's time to take action:
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Slow or Inconsistent Application Performance
If your database’s performance has suffered over time and queries are no longer as effective or efficient as they were, expert troubleshooting and problem remediation are warranted.

Outdated Database Versions or Audit Remediation
If your database version is out of support, it pays to have an expert to guide you through an upgrade.

Unanswered Database Alerts
If you have few or no internal IT staff members, it may be impossible for you to respond to database alerts. Having experts with eyes on your database ensures health problems are detected and resolved before they have time to drag down overall performance.

The MMT365 Process

Making MMT365 work for you and suit your unique database situation means following four steps:
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Step 1: Targeted questions
Through an inventory of the present database environment, we set the scope, budget and timeline for improvement.

Step 2: Database health assessment
Our automated assessment enables you to see the current status of your operations and chart a course to improved—and sustained—performance.

Step 3: Custom remediation roadmap
Through a detailed list of vendor-agnostic recommendations, we chart a path to consistent database health.

Step 4: Your implementation plan
This is where you select the level of service your organization needs going forward to keep its database functioning optimally. It is also possible to run the database health improvement as a one-time body of work.

Download our ebook to find out more about the specifics of MMT365 and the variety of database health issues it can address.

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