DBA Support Services
Database issues don’t wait for business hours. Performance slowdowns, failed backups, security vulnerabilities, and unplanned outages can disrupt operations and put critical business data at risk.
Your Database Is Too Important To Leave Unprotected
Solvaria provides expert DBA support services for organizations that need senior-level database expertise without the cost and complexity of maintaining a large internal database administration team. From proactive maintenance and performance tuning to troubleshooting and strategic guidance, our experienced database administrators help keep your environment secure, available, and optimized for growth.
Whether you need ongoing database support services, supplemental DBA expertise, or specialized Oracle DBA support services, Solvaria delivers flexible solutions tailored to your organization’s needs.
Why DBA Support Matters
Why DBA Support Matters
Why DBA Support Matters
Data powers every critical business process. From customer transactions and operational systems to reporting and analytics, nearly every business application depends on healthy database infrastructure.
When databases become slow, unstable, or vulnerable, the impact extends far beyond the IT department:
- Reduced application performance
- Increased downtime risk
- Security and compliance concerns
- Lost productivity
- Poor customer experiences
- Escalating infrastructure costs
Modern database environments require continuous attention. Organizations often struggle to maintain adequate coverage, especially when internal DBAs are stretched thin or focused on strategic projects.
Solvaria helps fill those gaps with experienced database professionals who provide proactive monitoring, troubleshooting, maintenance, and optimization across supported platforms.
| Criteria | Solvaria, Managed DBA Services | Full-Time DBA Hire |
|---|---|---|
| Expertise | Team of senior DBAs across SQL Server, Oracle, PostgreSQL, and more. | One person’s skillset, which may not cover all needs. |
| Coverage | 24/7 proactive monitoring, on-call support, no downtime during PTO. | Typically 9–5; coverage gaps during vacations or turnover. |
| Tools & Technology | Includes custom dashboards and SQL health tools. | Must build/buy monitoring tools internally. |
| Scalability | Easily scale support up/down based on workload. | Scaling requires additional hires or short-term contractors. |
| Strategic Value | Long-term database planning, modernization, and accountability. | Often focused on day-to-day maintenance. |
| Continuity | Team model ensures redundancy and knowledge retention. | Risk of single point of failure if employee leaves. |
Core Capabilities
Performance Monitoring & Tuning
Identify bottlenecks, optimize queries, improve resource utilization, and maintain peak database performance.
Backup & Recovery
Validate backup integrity, improve recoverability, and develop recovery procedures that reduce business risk.
Proactive Maintenance
Validate backup integrity, improve recoverability, and develop recovery procedures that reduce business risk.
Security & Compliance
Protect sensitive data through security reviews, access management guidance, and database hardening best practices.
Troubleshooting & Incident Responce
Rapid diagnosis and remediation of database issues before they impact business operations.
Capacity & Growth Planning
Strategic recommendations that help your database infrastructure scale alongside your business.
Frequently Asked Questions
What is included in Solvaria's database support services?
Solvaria’s managed DBA support services are delivered through MMT365, our proven database health program refined over more than 20 years. Every engagement includes proactive monitoring, alerting, and issue response, plus a dedicated team of three senior DBAs who know your environment top to bottom. You also get a dedicated account manager and service delivery manager, and depending on your tier, a monthly health report of all active databases, quarterly strategy and planning sessions, and an annual comprehensive assessment of your entire database environment covering performance, security, upgrade, cloud, and disaster-recovery recommendations.
Which databases does Solvaria support? (Oracle, SQL Server, PostgreSQL, MySQL, etc.)
Solvaria provides senior-level support across all major database platforms, including SQL Server (all versions), Oracle (all versions), PostgreSQL, MySQL, and Sybase, spanning on-premises, cloud, and hybrid environments. Our team’s depth covers platform-specific operational models, from Oracle backup and recovery to PostgreSQL high availability and replication, so you get expertise tailored to each engine rather than a single generalist’s skill set.
How is managed DBA support different from hiring an in-house DBA?
A single in-house hire carries meaningful cost and risk. According to the U.S. Bureau of Labor Statistics, the median wage for database administrators is over $100,000 per year before benefits, and one person cannot be an expert across every platform or provide true around-the-clock coverage. Solvaria’s managed DBA model gives you a team of senior specialists instead of a single point of failure, 24/7 coverage with no gaps during PTO or turnover, built-in monitoring tools, and the ability to scale support up or down, all for a predictable monthly fee.
What response times can I expect from Solvaria's support team?
On our MMT365 Silver and Gold tiers, Solvaria provides a guaranteed response time within one (1) hour, 24 hours a day, 365 days a year, including nights, weekends, and holidays. Incidents are managed through a formal notification and escalation process so critical issues are never missed and are routed to the right DBA immediately. Bronze-tier clients receive the same dedicated team with monitoring and response during standard business hours.
Is Solvaria's database support available 24/7?
Yes. Through the MMT365 Silver and Gold tiers, Solvaria delivers 24/7/365 monitoring, alerting, and support across all your databases, including nights, weekends, and holidays, so issues are diagnosed and addressed before they impact productivity. The Bronze tier is designed for organizations that value database health but do not require after-hours coverage, providing the same dedicated DBA team during business hours (8 hours/day, 5 days/week).
What size companies does Solvaria typically work with?
Founded in 1997, Solvaria works primarily with mid-market and enterprise organizations that are too complex for a DIY or single-DBA approach but do not want the cost of a large consultancy. The MMT365 program is designed to deliver value regardless of the size of your organization, the scale of your database, or your level of internal IT presence. Our entirely onshore, senior team has deep experience in specialty insurance, manufacturing, healthcare, logistics, and financial services, and holds SOC 2 Type 2 certification and Microsoft Solutions Partner status.
How do I get started with Solvaria's DBA support services?
Getting started is simple. Contact Solvaria to talk to an expert or request a database support assessment, and our team will review your current environment, identify gaps and risks, and recommend the MMT365 tier that best fits your coverage needs and budget. From there, we assign your dedicated team of senior DBAs and account management so support is in place quickly, whether you need us to extend your internal team or fully manage your database environment.
Database platforms and technologies we support
Oracle environments require expertise that many organizations struggle to maintain internally.
Solvaria’s Oracle database professionals assist with:
- Oracle Database Administration
- Performance Tuning
- Backup & Recovery
- Patch Management
- Oracle RAC Support
- Cloud Migrations
- High Availability Architectures
- Capacity Planning
- Upgrade Planning
- Security Optimization
Whether your Oracle environment runs on-premises, in Oracle Cloud Infrastructure, or within a hybrid architecture, Solvaria provides the expertise needed to maximize performance and reliability.
Related services
Database Services
Expert DBAs manage and optimize critical data systems across all major platforms, backed by 25+ years of experience.
MMT/365 Managed Database Services
Achieve optimal database performance with our 24×7 monitoring and proactive maintenance.
Supported Database Platforms
Many organizations operate more than one database platform. Solvaria supports mixed environments that combine Oracle, SQL Server, PostgreSQL, MySQL, cloud-native databases, and legacy systems.
MMT/VantagePoint
Our MMT VantagePoint assessment identifies hidden operational issues. Senior DBAs review database configurations, performance trends, and maintenance practices. They deliver a clear findings report and a prioritized remediation roadmap aligned with business objectives.
Let’s talk about your database environment
Engage our team to review your database environment and define next steps. We assess your current state and outline how a point-in-time assessment can identify issues and support targeted improvements.